Improving Patient Communication with AI at Optego

In this episode, Matt Wyman sits down with Josh Quintal to explore how Optego is using AI to fundamentally improve the doctor-patient relationship. The conversation dives into one of healthcare’s most persistent problems: poor communication, especially around discharge summaries filled with jargon and hard-to-understand instructions. Josh explains how AI can translate complex medical information into clear, accurate language that patients can actually engage with, while still fitting into existing clinical workflows and regulatory constraints. Together, they discuss the future of interactive patient experiences, long-term data integration, and why embracing AI thoughtfully is essential for the next generation of healthcare innovation.