Consulting
Enterprise
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Curiosity and courage to navigate the future of work
MK Marsden
Touchpoint Strategies
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About this episode
MK Marsden
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Summary
MK Marsden, founder of Touchpoint Strategies, discusses the intersection of AI, human connection, and the challenges of SaaS in the B2B sales landscape. She emphasizes the importance of a customer-centric approach, the need for trust in technology, and the impact of digitization on marketing. Marsden advocates for outcome-based pricing and highlights the necessity of curiosity and courage in adapting to technological changes. The discussion also touches on the importance of increasing female representation in AI and data fields.
The Closing Question
What is the human skill we need to build or improve to be successful in this new era?
Every Agent Odyssey episode ends here. Hear MK Marsden's answer in the full conversation on Spotify or YouTube.